Soft Skills: Communication . . . and Manners


As I interviewed my control group of ten in preparation for the Chick Tech Conference, the women (consisting of mechanical engineers, process engineers, computer engineers, program managers, a scientist and a medical doctor) they said they would like help with the Soft Skills.

I think one of the reasons people with scientific and engineering minds do not spend a lot of time investing in the soft skills is because there is not a current widely accepted measurement of them. Measurements are being developed. A google search on measuring trust, reputation, social impact will reveal good work that is evolving here.

I may hire a college intern next summer to write a white paper on this topic as it’s a topic that interests me and I’d like to share more on it.

In the meantime, here’s the excerpt I shared at the Chick Tech Conference